Privacy Policy

Green Valley Farm ("we", "us") respects your privacy. This policy explains what personal information we collect when you place an order with us, why we collect it, and your rights over it. It is written in line with India's Digital Personal Data Protection Act, 2023.

What we collect

• Your name
• Your phone number
• Your delivery address (only if you choose delivery)
• Any order notes you add, and the items you order

We do not collect or store your card or bank details on this website. Payments are made by Cash on Delivery or UPI.

Why we collect it

• To process, prepare and deliver your order
• To contact you about your order (for example, to confirm the final price of items sold by weight)
• To keep proper sales records as required by law (including GST records)

We use your information only for these purposes. We do not sell your data, and we will not send you marketing messages without your separate consent.

Who we share it with

We only share the minimum information needed to fulfil your order — for example, the delivery person who brings your order to you. We do not share your data with any other third parties for their own use.

How long we keep it

We keep your order information only as long as needed to serve you and to meet legal and tax record-keeping requirements. Older personal contact details that are no longer needed are deleted or anonymised.

How we protect it

Our website uses secure (HTTPS) connections, and access to order information is restricted. While no system is perfectly secure, we take reasonable steps to protect your information.

Your rights

You can ask us to:

• See what information we hold about you
• Correct any information that is wrong
• Delete your information
• Withdraw your consent at any time

To make any of these requests, or if you have a complaint about your data, contact us using the details below. We will respond within a reasonable time.